Terms of Service
These terms are an agreement between you and Fyndability Labs, Inc. and govern your use of Margo. By creating an account or using the service, you agree to them.
Margo drafts marketing for your brand; you review and approve before anything ships. You own your content and everything Margo drafts for you. Do not use it for spam or anything unlawful. Monthly plans cancel anytime, effective at the end of the billing cycle. Our liability is capped at what you paid us in the last 12 months.
The service
Margo is an AI marketing department: software that drafts marketing content and actions for your brand, subject to human approval. Nothing publishes without a person in your organization approving it.
You own your content — the brand material you bring, and the drafts Margo produces for you. We claim no rights in either beyond what we need to operate the service for you.
Accounts and acceptable use
You are responsible for your account and for the people you invite to your organization. Keep your credentials secure and your account information accurate.
You agree not to use Margo to:
- send spam or unsolicited bulk communications;
- run unlawful, deceptive, or infringing campaigns;
- resell, sublicense, or provide access to the service to third parties; or
- probe, disrupt, or circumvent the service's security or usage limits.
We may suspend accounts that violate these rules, with notice where practical.
AI outputs
Margo's drafts are generated by AI and require your review and approval before use. You are responsible for what you approve and publish — including its accuracy, legality, and compliance with the policies of the platforms you publish to.
We make no guarantee of marketing outcomes. Reach, engagement, conversion, and revenue depend on factors outside our control.
Fees
Paid plans are billed per our posted pricing. Monthly plans can be canceled at any time; cancellation takes effect at the end of the current billing cycle, and you keep access until then. Fees already paid are non-refundable except where the law requires otherwise.
Your data
Your data is yours. We process it to provide the service, as described in our Privacy Policy, which is part of these terms.
Availability
We use commercially reasonable efforts to keep Margo available and performant. Prior to general availability, the service is provided as-is, without an uptime warranty or service-level commitment.
Limitation of liability
To the maximum extent permitted by law, the total liability of Fyndability Labs, Inc. arising out of or related to the service is capped at the fees you paid us in the 12 months before the event giving rise to the claim. Neither party is liable for indirect, incidental, or consequential damages, including lost profits or lost data.
Termination
Either party may terminate at any time: you by canceling your plan or deleting your organization, us with notice if you materially breach these terms. On exit you can delete your organization from the product, which cascades deletion of your data as described in the Privacy Policy.
Governing law
These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, and both parties consent to their jurisdiction.
Changes
We may update these terms. For material changes we will update the effective date above and notify account owners by email before the changes take effect. Continued use after that date means you accept the updated terms.
Contact
Fyndability Labs, Inc. · sales@citepulse.io
This document is provided for transparency and is not legal advice to you. Questions: sales@citepulse.io